are managed using a generally
accepted project life cycle
based on
PMI-PMBok™
Project Management Institute
PM Book of Knowledge
Technical
To create the appropriate documentation to support products or services, we offer specialized writing services, including computer software documentation. The concept of technical writing is often misunderstood as writing about any technology. While technology may be the subject, what “technical” refers to is the mechanics of composition and grammar.
Technical writing can, therefore, cover all subject matter to make sure it is properly described. In principle, it means executing a project focused on the creation of complex documentation – we created a multi-step methodology to manage writing projects and dovetail the writing effort with your product development so document creation can be synchronized with the development project dates.
Documentation
Like the technical aspects of the product development, there are specific objectives for the associated documentation that need to be structured. This way we can manage your document composition just as well as you can manage your development project. Technical writing work can be performed under different scenarios: we can manage work effort (or help you with a document composition schedule) while the work is done by your own staff, to the opposite end of the scale where we provide management and resources to establish ready-to-publish documentation.
We can even help you publish documentation on-line: traditional printed manuals are a measurable expense, difficult to distribute (especially with international users), and any product changes that require a document update can make older manuals obsolete as you must go through the publishing steps all over again. On-line manuals are cheap to produce, never get torn or need replacement other than to be republished if any product changes are made, and they are available on-demand from anywhere in the world: an effective attribute in the event you wish to outsource product development.
• We can create documentation for software and services directly from source code for several computer languages, as well as take information from user interface screens to describe the process. For other kinds of documentation, we will depend on technical experts to provide us with the information we need to write the appropriate material. Check with us to find out if we can support your computer language independently.